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Terms of Use

Effective Date: 17th October, 2025

ELast Updated: 17th October, 2025

Welcome to Romaco Funeral Directors (“Romaco,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your use of our website, services, and related platforms (collectively, “Services”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

1. Acceptance of Terms

By using our website or engaging Romaco’s funeral services, you:

  • Confirm that you are at least 18 years old and legally capable of entering a binding agreement.

  • Agree to comply with all applicable laws and regulations.

  • Accept these Terms in full, whether on behalf of yourself or an organization you represent.

If you are using our services on behalf of a deceased person’s family, you affirm that you have the lawful authority to act on their behalf.

2. Scope of Services

Romaco Funeral Directors provides professional funeral, embalming, memorial, and related support services in Nigeria and beyond.
Our website and communication channels are designed to:

  • Share information about our offerings, pricing, and facilities;

  • Allow families to make service inquiries or reservations;

  • Facilitate contact with our staff for funeral arrangements or support.

All services are provided subject to separate agreements or invoices, which may include additional terms specific to your arrangements.

3. Use of Our Website

You agree to use the Romaco website only for lawful purposes and in ways that do not:

  • Infringe on the rights or privacy of others;

  • Disrupt, damage, or interfere with website operations;

  • Upload, transmit, or distribute malicious software or misleading information.

We reserve the right to restrict or terminate access if your use violates these Terms or any applicable law.

4. Information Accuracy

While we strive to ensure the accuracy of all content, Romaco does not guarantee that all information, images, or pricing displayed on the website are error-free or up to date.
We reserve the right to modify or correct information at any time without prior notice.

Any reliance you place on website content is at your own risk. For confirmation of specific details, please contact our office directly.

5. Intellectual Property

All content on our website — including text, logos, photographs, videos, designs, and trademarks — is the property of Romaco Funeral Directors or its content partners and is protected by copyright and trademark laws.

You may not copy, reproduce, modify, or distribute any materials from our website without prior written consent from Romaco.
Limited personal use (such as printing an obituary or downloading a service brochure) is permitted for non-commercial purposes.

6. Communication and Submissions

When you contact us or submit information (via forms, email, or other means), you agree that:

  • The information provided is accurate and lawful.

  • You grant Romaco a non-exclusive right to use such information solely to provide the requested service.

  • We may respond to you via phone, SMS, email, or other communication methods in line with our Privacy Policy.

7. Service Agreements and Payments

All funeral arrangements, products, and transport services are subject to written agreements or invoices provided at the time of engagement.
Payment terms, cancellation policies, and refund conditions are defined in those agreements.

Romaco reserves the right to decline or discontinue services in cases of incomplete documentation, unlawful requests, or non-payment.

8. Third-Party Links

Our website may contain links to external websites for your convenience (e.g., cemeteries, memorial products, government registries).
Romaco does not control or endorse those sites and is not responsible for their content, accuracy, or privacy practices.
We encourage you to review their individual terms and policies before use.

9. Data Protection and Privacy

We take your privacy seriously.
All personal information collected is handled according to our Privacy Policy, which complies with NDPR, GDPR, and other global data protection standards.
By using our Services, you consent to the processing of your data in line with that policy.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Romaco shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

  • We do not warrant uninterrupted access to our website or that it will always be secure or error-free.

  • Our total liability for any claim shall not exceed the amount paid (if any) for the specific service related to the claim.

Nothing in these Terms limits our liability for gross negligence, fraud, or any matter that cannot be excluded under applicable law.

11. Indemnification

You agree to indemnify and hold harmless Romaco, its directors, staff, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your breach of these Terms;

  • Misuse of our website or services;

  • Violation of any third-party rights or applicable laws.

12. Termination of Access

Romaco may suspend or terminate your website access or services without prior notice if:

  • You breach these Terms;

  • You misuse any part of our system or submit false information; or

  • Required by law enforcement or regulatory order.

Termination does not waive Romaco’s right to pursue remedies for prior violations.

13. Changes to the Terms

We may update or modify these Terms at any time to reflect changes in our operations, regulations, or technologies.
Revised Terms will be posted on this page with a new “Last Updated” date.
Your continued use of our Services constitutes acceptance of any changes.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.

In the event of a dispute, both parties agree to seek amicable resolution first.
If unresolved, disputes shall be submitted to the courts of competent jurisdiction in Nigeria.

15. Contact Information

For questions, clarifications, or feedback regarding these Terms, please contact:

Romaco Funeral Directors
56 Utang Street, Uyo, Akwa Ibom State, Nigeria
Phone: +234 815 555 7777
Email: info@romacofunerals.com
Website: https://romacofuneraldirectors.com